Heather Ludwig, VA
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Heather Ludwig

provides a number of services to help you thrive ​

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Email Management

​Email is the most popular form of business communication so it’s no wonder you spend several hours each day checking your inbox when you’d be better off concentrating on more important things.  I will help you by sorting through that list for you, making filters so that emails from your VIPs go straight to you, cleaning up old emails by archiving what needs to be saved and deleting those emails that can go, updating your contacts, weeding out spam, unsubscribing you from unwanted emails, managing auto replies to new customers, replying to simple customer inquiries, and making sure you get only the emails that need your specific attention.
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Phone Management

​You’re hard at work, you’ve found your groove, you’re hyper-focused and getting lots of things done.  Then the phone rings, your thought process is interrupted, and it takes you several minutes to get it back only for the phone to ring again.  Let’s set up a time where I can answer your calls for you, leaving you a few uninterrupted hours to really dig in and get your work done.
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Calendar Management

​You’re trying to set up a time to meet with someone--a colleague or a customer--but you’re both so busy you seem to go back and forth unable to find a time that works for both of you.  It’s frustrating and time-consuming.  I will coordinate with others for you and schedule your appointments.  I can reference your business and personal calendars making sure to find a time that works well, put it on your calendar, notify you, send everyone the information and materials needed for your meeting, and send out reminders to you and everyone involved when the time comes.  Headache and frustration gone.  
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Travel Booking

​You need to go out of town for a business meeting or on a vacation with your family.  There’s lots to plan.  You have to find a nice hotel, airline tickets, a rental car, meeting spaces, dining establishments, etc. and find them all at the best available prices.  It takes time, a lot of research, and patience.  I will take all that hassle away by booking your reservations for you and providing you with a detailed travel itinerary.  I can even make you a packing list.
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Copywriting and Editing

​You have an important message to get out—an advertisement, a product description, an important email, etc.—and you know what you want to say, but yet you’re sitting there staring at a blank screen unsure how to begin.  Writing can be a real challenge.  But for me, it’s something easy and fun.  When you give me the details of what you want to say I will be your voice and write your message for you (you’ll always get a chance to proof what I’ve written before it’s published and make any changes).  Or maybe you don’t need someone to write for you, but you’d like a good eye to catch any grammatical mistakes first.  I’m your gal there too.
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Graphic Design

​We live in a highly visual world and your website, posts on social media, emails, and advertisements will go unnoticed without quality graphics.  But who has the time or knowledge to find or make them?  And how does anyone know they can legally be used?  I know.  I will find or design images for you that look nice and reflect your message, images that draw clients in and bring you new customers.
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Website Services

​Your website is your business’ most instrumental tool in marketing.  It is the online face of your company and projects credibility to potential customers.  It is important that you get your message right, have a professional eye-appealing appearance, provide a user-friendly experience, keep your website updated regularly, and have the right SEO (search engine optimization) so people can find you online.  If you don’t have a website already, I can work with you to build one, and, once built, I can help you maintain it.  
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Email Marketing

​Email is a great (and FREE) way to advertise, and good businesses know it and take advantage of it.  But writing content, finding images, putting it all together, replying to new inquiries, and monitoring its success takes a ton of time—time that takes away from the other important things you do.  That’s why it’s so often overlooked.  I will create email marketing campaigns to keep in touch with existing clients and bring in new customers.  I can also create and deliver your monthly newsletter or blog articles which will keep your contacts interested in your company and draw in additional business.
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Data Entry

​Does your business require a lot of data entry?  Then you know how time consuming (and boring) it can be.  I'm sure there are plenty of things you'd rather do. But it’s a job I enjoy so let me handle it for you.  With my high attention to detail, you can count on me to get it done right.
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CRM

​Having a good CRM (customer relationship management) system is crucial for maintaining good customer relationships and marketing, but it takes up a lot of time to create and maintain.  And, it’s more data entry, which for most people is the last thing they want to be doing.  I can clean up your contacts and create an easy-to-maintain CRM system.  Or I can work with your current system to keep your records maintained and updated.  Once updated, we can use the information for anything from your email marketing campaigns to sending your customers a card on their birthday, keeping your customers happy they chose to do business with you.
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And More, Customized to Your Specific Needs

​Your business is unique and so are you.  Maybe you have needs that I haven’t listed.  Let’s talk and see what we can work out.  I’m always willing and eager to learn new things and to help where help is needed.  And those items on your personal to-do list?  We can talk about those too.

Find Your Package​

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Sapphire

$1200/month
10 hours/week
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Ruby

$1600/month
​15 hours/week
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Diamond

$2000/month
​20 hours/week
I'm Ready for Help
  • Home
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